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Low adoption rates, losing a competitive advantage and clients preventing disclosures hinders many legal tech companies from sharing usage data. But as data-driven tech purchases become the norm, the silent approach to metrics could backfire.
June 30, 2020 at 12:00 PM
1 minute read
Reporter
Legal tech companies largely decline to publicly share usage data. But some say continuing the status quo may have long-term effects that stifle startups and hinder greater legal tech adoption.
Many legal tech company won’t share usage data details to avoid losing a competitive advantage. While every company must decide what information they are willing to share, they should provide some metrics, argued PacerPro COO Anna McGrane.
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